Engaging members in maximize their health benefits is a priority.

●  A member-centric approach makes it simple and convenient for members to navigate their health plan information and make smart decisions about their health.

●  Smartphones are an effective tool for plan administrators to provide their members with superior customer service and support.

●  Save members the hassles and delays of waiting for and submitting paper. Exchange eligibility information, send and receive documents, notify members of cost savings opportunities and point them to quality, affordable care, anywhere and anytime.

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CLIENT TESTIMONIALS

Members are excited about Viveka’s mobile app, SMS text, and voice-enabled assistance via Alexa
Teamsters Local 731
Teamsters Local 731Richard Clarson / Fund Administrator
“End users can chat with their employer, the plan administrator, or the fund office 24/7, 365.“
Teamsters Local 272
Teamsters Local 272Danica Padro / Client Operations Specialist
“Members can get EOBs, medical, drug, eye, and vision member ID cards right from the app.”
Teamsters Local 272
Teamsters Local 272Marc Goodman / Fund Administrator
"We’re dedicated to developing trusted relationships with our members. Viveka lets us take good care of them.“
Leading Edge Administrators
Leading Edge AdministratorsTom Cardwell / Director of Operations
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